NEW YORK (CBSNewYork) — If you lose something on a Long Island Rail Road train, you may have better luck finding it now. 0. comments. The new facility is focused on functionality and customer experience, in keeping with the more spacious and light-focused design of the new Penn Station. Riders, if you lose or leave something on the train it will now likely end up in the railroad’s brand spanking new lost and found facility, which was unveiled Tuesday by the Metropolitan Transportation Authority. Any recoveries of … So, to recap, the MTA’s LIRR will soon spend substantial sums on the LIRR’s Lost and Found Office. A Customer Service Inspector will remove the article, search the property, and attach a property tag before sending it to the Lost & Found Facility in a secured (locked) mailbag during regular business hours. Public Hours: Weekdays 7:20 AM - 7:20 PM For the convenience of those who lost property on LIRR trains and in its facilities, the LFO is centrally located in Penn Station. In October, the LIRR unveiled its new, bigger and brighter Lost and Found Office at Penn Station. If an article is recovered from an in-bound train (to Penn Station) during regular business hours the property will most likely be turned in at the service window or may be deposited into a secure lock box. Some of the most common items that are received include backpacks, gloves, umbrellas and cellphones. An LIRR representative will explain LIRR's Lost and Found Property System and what you can do to help get your things back. This process involves several steps that must take place, and requires your cooperation and patience. So I assume someone (and I'm not blaming LIRR employees) took my cellphone, and never turned it in. ©2021 CBS Broadcasting Inc. All Rights Reserved. Then she walked over with me to the mailbox where they dump any lost and found. You can contact the Lost and Found in one of the following ways: Metro-North Railroad Lost and Found Nearly 20,000 items are turned into Metro-North's Lost & Found Facility every year. Perishable items are discarded immediately. I just want to thank Jennifer, a wonderful LIRR customer service employee at the Penn Station. ... Lost and Found Office at Penn Station will be closed until further notice as of March 19. Lost and Found by Oliver JeffersThis story is about a boy who tries to help a penguin find its way home, so they journey to the south pole. Any recoveries will be returned by appointment only. Riders, if you lose or leave something on the train it will now likely end up in the railroad’s brand spanking new lost and found facility, which was unveiled Tuesday by the Metropolitan Transportation Authority. What is the Long Island Rail Road Lost and Found Recovered Property System? An audit of the LIRR's lost and found office released Monday said that forgotten goods are "at risk of avoidable misplacement or theft." October 15, 2019, 2:16 PM. 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